AFTER SALE SERVICE  

Obtaining Service

Under Warranty

Should warranty service be required, pack your watch properly (see below) and send it along with the original sales receipt to the nearest OULM watches Distributor.

Out of warranty

OULM watches Distributor can also perform repairs not covered by the OULM watches warranty as well as service after the expiration of the warranty period.

Should your watch require parts or service not covered under the terms of your warranty, a written estimate will be sent for your approval and payment before the work is undertaken.

Battery Replacement

OULM watches Distributor can also change the battery on your OULM watch.


Packing Your Watch

Pack your watch securely in padded wrapping material for protection against shock.


Insuring Your Watch

We commended that you use registered mail and insure your  watch for its full replacement value.


Additional Instructions

Charges will be made for all repairs unless the original purchase receipt is returned with the product and repairs are covered under terms of warranty.